Job Board

 

 

• Will have knowledge of all aspects of the Freight Forwarding industry 

• Will be responsible for the overall direction and performance of the office 

• Working closely with Senior Management, the Branch Manager will be responsible for the financial results of the  branch  

• Accountable for achieving business objectives and KPIs

• Coaching, managing and mentoring staff are key responsibilities

• Liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements

• Arranging air transport for urgent and high-value freight and managing the risk door to door

• Resolve issues or discrepancies with customers and freight carriers  

• Coordinating US Customs Brokerage to guide the freight efficiently through complex import procedures

• Maintaining current knowledge of relevant legislation, political situations and other factors that could affect the  movement of freight 

• Managing multiple customers across the globe coordinating shipments between multiple carriers and modes of  transportation 

• Knowledge of state, federal and international applicable laws and regulations as they relate to primary services  provided (i.e. Customs, Security, other import & export government agencies) 

• Meeting established procedures and productivity, safety and quality standards 

• Work closely with the HR Department concerning recruitment, hiring, corrective action process and annual  performance review process  

• Working closely with customers, colleagues and third parties to ensure smooth operation to meet deadlines 

 

Requirements: 

• Minimum of 5 years’ experience in Freight Forwarding 

• Minimum of 5 years’ experience in Distribution/Warehousing 

• Minimum 5 years’ managing / supervising others 

• Ability to travel domestically and internationally as business needs dictate 

• Performs other duties as assigned by the Manager 

• Available to work flexible hours and over time depending on business needs  

• Approximately up to 25% travel required

• Ability to read, analyze and interpret financial spreadsheets (i.e. complex data)  

• Ability to respond effectively to the most sensitive inquiries or complaints in a timely manner 

• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to the board  and outsiders

• Ensure a culture and work environment in line with the company’s core value of respect