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Freight Sales
Torrance, CA
We are a global logistics company looking for an experienced Sales Representative for our Freight division at our Torrance branch.
Location: Torrance, CA
Pay: $25-31hr
Job Type: Full-time; in-office
Business Development
- Identify and pursue new business opportunities for air and ocean cargo services.
- Research and compile potential leads using various sources such as industry publications, trade shows, business directories, and online platforms.
- Maintain and expand existing client relationships through regular on-site visits and proactive engagement.
- Develop customized business proposals tailored to client needs.
- Act as the first point of contact for customer inquiries, providing timely and effective solutions.
Customer and Vendor Relations
- Build and sustain strong professional relationships with key stakeholders, including customers and vendors.
- Maintain regular communication through phone calls and emails to ensure smooth collaboration.
- Investigate and address customer concerns to maintain high service quality and satisfaction.
Rate Quotations & Credit Terms
- Prepare and provide competitive rate quotations.
- Establish credit terms for new customers in alignment with company policies.
Import/Export Operations Support
- Assist with all aspects of import and export operations, including booking, dispatch, documentation, compliance checks, customs clearance, and brokerage.
- Coordinate with warehouses to ensure efficient handling, notifications, and delivery of goods.
Shipment Monitoring
- Track and oversee shipments to ensure timely and accurate delivery.
- Serve as the primary liaison between customers and vendor services.
Internal Coordination
- Collaborate with internal teams and external agents to maintain operational efficiency.
- Assist in resolving logistical and operational challenges.
Qualifications:
- 3-4 years of Freight Sales experience
- Experience in managing vendor relationships.
- Negotiation skills for successful collaborations.
- Strong presentation and public speaking abilities.
- Project management skills for planning and execution.
- Strong analytical skills with keen attention to detail.
- Excellent communication skills, including reading and writing in English.
- Ability to handle confidential information with discretion.
- Customer service-oriented with strong interpersonal skills.
- Effective decision-making and sound judgment.
- Dependable, reliable, and able to follow through on tasks.
- Diplomacy and professionalism in interactions.
- Proactive with strong initiative and follow-through.
- Basic math skills for calculations and data analysis.
- Ability to monitor, control, and assess processes effectively.
- Effective problem-solving and critical thinking.
- Team player with strong collaboration skills.
Preferred but Not Required:
- Japanese language proficiency (speaking and writing).
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