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Job: Customer Success Manager

Pay rate: $1500+ a month DOE

Schedule: Full time, must work U.S working hours

 

Company Overview:

Developed at MIT, this company’s technology makes air cargo fast, easy, and affordable by automatically matching cargo with the best possible flight option. 

Responsibilities:

- Coordinating a customer's shipments by quoting, negotiating with suppliers, and bookings, ensuring highest level of customer service

- Source quotes from airlines, negotiate and secure the best options  

- Provide customers with quotes based on available freight opportunities  

- Book shipments offered by customers  

- Proactively communicate with customers on the status of their shipments and any issues that come along  

-Assist with other requests from management as needed

 

Qualifications:

- Demonstrable and verifiable experience working in air freight forwarding, minimum 2 years of freight forwarding/logistics experience

- Comfortable with and interested in learning and working with new technology platforms and systems.  

- Fluent in English , verbal and written, strong communication skills 

- Must be able to work during U.S. working hours and proven success at working at a fully remote position