Job Board

Manage assigned accounts 

Possesses strong knowledge and understanding of Partner Government Agency

Strong understanding of FDA, USDA, AMS, NOP, etc.

Follow SOPs for each customer on the correct method and data required for preparing an entry.

Assist in classifying products according to the HTSUSA

Receive and review documentation, to input and transmit data for CBP release of shipments.

Provide guidance to improve customer satisfaction

Manage customs issues, such as holds and exams

Handle entry cancellations; IT/TE/IE moves as needed

Handling carnets and TIB entries

Identify and resolve issues that may result in delayed cargo release or final delivery

Report all issues to customers and management affecting timely clearance and delivery in a timely manner.

Report problem resolutions to management in a timely manner including suggestions for problem avoidance in the future.

Communicate in writing or verbally with customers and management all issues affecting specific urgent shipments.

Track and trace shipments and coordinate with airlines, steamship lines, freight forwarders and CFS on the availability of imported shipments.

Arrange with trucking companies the pick-up and delivery of freight solutions to simplify and expedite cargo flow.

Provide advisory classification, FTA qualification, PGA requirements to Business Partners

Assist and Engineer client solutions

Other duties as required

Experience in interacting with high-level clients

Reliable and communicates clearly 

Microsoft Office Suite intermediate knowledge

Must have experience using CargoWise 

Knowledge of regulations (19CFR) and HTS

Excellent verbal and written communication skills

Fluent in English

Pass background check